Refund Policy

1. Eligibility for Refunds

Our refund policy applies to users who meet the following conditions:

  • The refund request is made within 14 days of purchase.
  • The service has not been fully utilized.
  • The request is due to technical issues that our support team couldn’t resolve.

2. Non-Refundable Cases

Refunds will not be granted under the following conditions:

  • After 14 days from the date of purchase.
  • If the service has been fully used.
  • If the request is due to a change of mind.
  • For promotional or discounted purchases.

3. How to Request a Refund

To request a refund, follow these steps:

  1. Contact our support team at [email protected].
  2. Provide your invoice ID and a detailed explanation of your issue.
  3. Our team will review your request and respond within 5 business days.

4. Processing Refunds

If approved, refunds will be processed as follows:

  • Refunds will be credited back to the original payment method.
  • Processing time may take 5-10 business days.
  • We will notify you once the refund has been issued.

5. Contact Us

If you have any questions about our refund policy, reach out to us at [email protected].

6. Paddle Payment Gateway Refunds

If you made your purchase using Paddle, refunds will be processed in accordance with Paddle's refund policy and procedures. You may be required to provide additional information to Paddle for refund processing. For details, please refer to Paddle's Buyer Terms & Refund Policy.